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PRIVACY POLICY

What is the Privacy Policy?

This Privacy Policy covers the website www.louiseburdett.com and sets out how users’ data is collected, stored and used.  www.louiseburdett.com respects the privacy of its customers and is committed to protecting their personal information and only using it in ways that they have agreed to.

 

What information is collected?

In running and maintaining this website the following data is collected and processed:

 

a) Information about your use of this site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data

 

b) Information provided voluntarily by you eg:- contact and payment details when you make a purchase

 

c) Information that you provide when you communicate with us by any means

 

www.louiseburdett.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Marketing activity

Information provided by you is used to process your order and send you relevant marketing information such as news, exclusive offers and discount codes.  We never sell your data to third party organisations.

 

If you feel that your e-mail has been erroneously added to our contact list or if you signed up to the list, but no longer wish to review these communications, please contact studio@louiseburdett.com to request that your details are removed.

 

Use of cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

 

We may gather information about your general internet use by using a cookie.  Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. This is statistical data and does not identify any personal details whatsoever.

 

You can adjust the settings on your computer to decline any cookies if you wish.  This can easily be done by activating the reject cookies setting on your computer.  Please be aware however, that in a few cases some of our website features may not function as a result.

 

Disclosing your information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

 

a) In the event that any or all of the business is sold

 

b) Where legally required by law to disclose your personal information

 

c) To further fraud protection and reduce the risk of fraud

 

Third party websites

On occasion links to third parties are included on this website. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

 

Access to information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at studio@louiseburdett.com.  We may make a small charge for this service.

 

Changes to the Privacy Policy

This Privacy Policy is reviewed regularly and updated as necessary. It was last updated on 25th May 2021.

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